Kernow Equestrian
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Ordering

click here to download order form

ONLINE:-
Please use the catalogue on the 'Shop Online' page. This allows payment via PayPal.

BY POST:-
Please download our order form and send with a cheque made payable to: Kernow Equestrian to our address:- Kernow Equestrian, Creney Farm, Lanlivery, Bodmin, Cornwall, PL30 5AP

BY PHONE:-
Please telephone your order through on 01208 871450.
If you have any questions or queries please contact us by phone on: 01208 871450 or email: enquiries@cornishrosette.co.uk

 
Postage & Packing

UK Mainland Postage costs are as follows:-
Order total up to £15.00 - £3.50
£15.01 - £55.00 - £5.50
£55.01 - £100.00 - £7.50
£100.01 plus - £10.00
Goods will be delivered by Royal Mail within 3 - 5 working days.
For Next Day Delivery please add an extra £5.00
Overseas - please ask for a quote
 
Returns & Exchange Policy

If you wish to return your order you may do so simply by sending the goods back to us within 14 days of receipt of your order, for a full refund or exchange (less postage). Items must be unworn, clean and in original packaging so as to be resaleable.

You will receive your refund or exchange order (when in stock) within 2-3 weeks of receipt.

When your item/s are deemed to be faulty, refunds will be offered at the discretion of management of Kernow Equestrian. In this instance, we would advise customers to let us know your intentions by telephone, letter or e-mail.

If you return items to us for any reason you will have to meet the postal or other costs that you incur in doing so yourself. When sending a return, we recommend that you send it recorded delivery, and keep proof of postage.

Any exchanges due to size will carry an extra delivery charge. Please call for size advice.

All worn items must be machine washed!
Any items returned soiled will be washed at the customer's expense.